{"id":10359,"date":"2017-05-09T18:33:52","date_gmt":"2017-05-09T18:33:52","guid":{"rendered":"http:\/\/www.team1global.info\/store\/?page_id=10359"},"modified":"2017-06-27T11:31:00","modified_gmt":"2017-06-27T11:31:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.team1global.com.au\/store\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\n\t<div id=\"gap-268532828\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-268532828 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-large align-equal row-divided\"  id=\"row-1884392715\">\n\n\t<div id=\"col-1306869086\" class=\"col min-height small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b><\/b><\/h3><\/div>\n<p class=\"lead\">Please read our FAQ before sending us a message.<\/p>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the delivery charges for orders from the Online Shop?<\/span><\/a><div class=\"accordion-inner\">\n<p>Currently, the delivery is organised through local and major events.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Which payment methods are accepted in the Online Shop?<\/span><\/a><div class=\"accordion-inner\">\n<p>For all online purchases, we accept Paypal as our payment method. At the events, we also accept cash\/credit cards(excluding Amex) on order pick-ups.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How secure is shopping in the Online Shop? Is my data protected?<\/span><\/a><div class=\"accordion-inner\">\n<p>We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). \u00a0The server that hosts our bookstore encrypts the transmission of all payment and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What exactly happens after ordering?<\/span><\/a><div class=\"accordion-inner\">\n<p><strong>Step1:<\/strong> Client will receive order confirmation email. Client will also receive an email from Paypal acknowledging the transaction.<\/p>\n<p><strong>Step2<\/strong>: Order email is received at our end.<\/p>\n<p><strong>Step3<\/strong>: Order is reviewed by our team and then processed.<\/p>\n<p><strong>Step4:<\/strong> Order is packed for the Client to pick up.<\/p>\n<p><strong>Step5<\/strong>: Upon pick up, Client get an confirmation email of order completion.<\/p>\n<p><strong>Note: At the pick up area, Client needs to produce the order email. For those who opted for payment on pick, they will need to pay at the pick up area.<\/strong><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do I receive an invoice for my order?<\/span><\/a><div class=\"accordion-inner\">\n<p>At the events, there is a designated order pick up area. Client needs to produce the order confirmation email to pick up the order.<\/p>\n<p><strong>Note:For those who opted for payment on pick, they will need to pay at the pick up area.<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10359","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/pages\/10359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/comments?post=10359"}],"version-history":[{"count":18,"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/pages\/10359\/revisions"}],"predecessor-version":[{"id":10624,"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/pages\/10359\/revisions\/10624"}],"wp:attachment":[{"href":"https:\/\/www.team1global.com.au\/store\/wp-json\/wp\/v2\/media?parent=10359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}